You can now buy prepaid credit from vending points – ECG assures customers
Customers can now purchase electricity credits from their nearest vending points, the Electricity Company of Ghana has said.
This comes after it announced that the issue with the 3rd party vending points has been resolved.
The power distributor in a statement said, “It will open its offices on Saturday and Sunday between 9am to 4pm, as well, to serve customers.
It further assured customers that it is working assiduously to restore the Power App for an improved and seamless service provision.
Many ECG customers had for some days struggled to purchase credit on their prepaid meters, either by using the ECG App or from vending outlets.
The situation left some affected customers stranded, while some businesses have also taken a hit.
Following complaints from customers, ECG extended working hours at all district offices.