The Electricity Company of Ghana (ECG) has retrieved GH¢3 million from its defaulting customers on the first day of a revenue mobilisation exercise in the Western Region.
ECG’s Revenue Mobilisation Taskforce embarked on this exercise on Monday, 5 September 2022, in the Sekondi-Takoradi Metropolis as part of a two-week debt recovery effort in the region.
The task force will visit all electricity defaulters in the area and also check on the service meters to ascertain the integrity of the customers towards the payment of bills.
According to Emmanuel Sam, the Regional Commercial Manager, this exercise is urgently needed to continue supplying power to the people in the region.
“For customers in the region to enjoy uninterrupted power supply, we need to raise and honour a payment of GH¢30 million every week, and this translates into GH¢6 million a day. And if we are not able to raise that, then there is a danger.
“As I speak, due to our debt portfolio, we are in danger. For the SLTs, we are doing close to 80 per cent of the payment. But for the Non-SLTs, including small-medium scale enterprises and the residentials, we are struggling to even get 60 per cent. This tells you we have to up our game because if we don’t, a time will come that we will not be able to have what it takes to serve our customers. So, this exercise is very crucial,” he explained.
Western Regional Communications Officer of the ECG, Benjamin Quarcoo, also described the exercise as successful on the first day and hoped it would continue to be so.
“It’s been successful. As we’ve all seen, some of the customers have been able to cough up GH¢1 million, while others paid GH¢700 million. We hope that by the end of the exercise, a whole lot will come in to pay what they owe the ECG.
“With ECG, our last resort is to disconnect any company or persons who owe us because it is a business interaction we are having with them, and it’s very important to also think of their needs as well. In cases where they do not think of our need to also exist and function well as a company, then we have no choice but to go and disconnect them. So I will say this exercise has been fruitful, and we expect to get more as the day goes by “, he emphasised.
The electricity company has given the option to the defaulters to pay immediately, agree to a debt payment schedule or have their power flow disconnected.
They also promised that persons who give credible information leading to the arrest of customers using electricity illegally would earn 30 per cent of the money that would be recovered.