The Food and Drugs Authority (FDA) has begun recalling some batches of Nestle Ghana’s evaporated milk from the markets across the country.
It follows widespread complaints from consumers of the products—Ideal and Carnation Milk on social media.
In a press statement issued on Monday, January 10, the FDA said it had undertaken a comprehensive regulator action to ascertain why customers’ milk was coagulated despite not being expired.
The root cause analysis indicated that the skimmed milk powder, the raw material used to produce the milk complained of, has poor heat stability.
“So far, the root cause analysis indicates that the skimmed milk powder (raw material) used to produce the milk complained of has poor heat stability. This results in the denaturing of the protein leading to the coagulation of the milk. Denatured protein, however, poses no health risk,” the statement said.
It also said results from the analysis indicated no microbial contamination of samples and therefore no food safety issue with the said coagulated milk products from Nestlé.
“The analysis confirmed that there was no leaching of dangerous chemicals from the inner (lacquer) lining into the milk product,” the statement said.
A total of 57,938 cans of the products have since been retrieved by Nestle across the country as of January 9, 2022.
The authority further assured the public that its Industrial Support Department would continue to work with Nestle to ensure that the quality defects would not recur.
“The FDA wishes to commend consumers for their alertness and to encourage them to continue reporting issues observed with any of its regulated products for the appropriate regulatory measures to be taken to ensure the health and safety of the public”, the statement added.
Below are some of the complaints from social media:
@Nestle @NestleCWAR it is a disgrace how Nestlé Ghana have treated genuine consumer complaints about bad batches of your ideal and carnation milk brands. You may be a global company but Ghanaians deserve better. Please don’t take us as fools. Could you do this in the UK or USA pic.twitter.com/G2zRnQbHJU
— Sharon Akumiah (@sbakumiah) January 9, 2022
@NestleCWAR @Nestle why is #NestleGhana not recalling all these unwholesome milk from the market? I bought a whole carton from #Game @ #AccraMall and this is what I got. We the Ghanaian consumers deserve some answers @motigovgh @mohgovgh @fdaghana @Citi973 @Joy997FM pic.twitter.com/XBZ8a1VB2W
— Karen’s Bae😍😍 (@SamuelOfosu) January 9, 2022