The National Identification Authority (NIA) will, from today, Monday, 15 August 2022, offer electronic card replacement and update of personal information services at the El-Wak Sports Stadium.
A statement by the authority said applicants opting for the services would be required to complete and sign an electronic request form in person, which must undergo an approval process.
It said applicants requesting any of the stated services must note that replacing lost, stolen, damaged, or defective cards would attract a fee of Gh¢30.00.
The charge must be paid using the CalBank Mobile Banking Platform with short code *771#, the CalBank Online Mobile App or at a CalBank Branch Office.
The statement warned that NIA would not accept cash payments for the replacement service.
It said all applications must be supported with a police extract, and applicants must bring along their damaged or defective Ghana Cards where applicable.
The list of updates that will attract a fee of Gh¢30.00 includes change or correction of applicant’s name, change or correction of the order of applicant’s name, correction or addition of applicant’s previous name or maiden name, correction of applicant’s date of birth.
Others are change or correction of the nationality of the applicant, correction of applicant’s gender and change or correction of applicant’s height.
The statement added that all other updates, which did not result in the printing of a new Ghana Card for the applicant, will be free.
The list of free updates includes change or correction of residential address, change or correction of digital address code, change or addition of postal address, correction of hometown details, correction of the place of birth details, addition or change of telephone numbers and/or email address.
The rest are change of marital status, addition or modification of Government IDs (e.g., Voter ID Card, SSNIT Card, NHIS Card, etc.); change of disability status; change or addition of details of spouse, change of next-of-kin details; correction of details of parents; change of level of education; change of occupation, and change or correction of colour of hair and/or eyes.
The statement said all applicants for the updated service would be required to provide the reason for the update and must support the request with evidence.
It said examples of documents required to update personal information included birth certificate or passport used during registration for the Ghana Card that showed the correct name of the applicant.
The statement said Gazette notification confirming the applicant’s name change (affidavits will not be accepted).
It said NIA would not change an applicant’s date of birth but would only correct the date of birth if it was wrongly captured during registration for the Ghana Card.
Additionally, the authority said applicants should take note that not every request for an update or replacement would be handled on the day it was made.
It said review of requests may take longer than a day and applicants would be required to pay the statutory fee only when requests were approved and not before.