Ghana Post unveils new fleet for effective service delivery
Ghana Post has, in a brief ceremony, unveiled a new fleet at the company’s headquarters in Accra to enhance its operations.
The brief ceremony, which coincided with the 100 days of office of the company’s Managing Director (MD), Bice Osei Kuffour, was to unveil a new fleet of cars, trucks, and motorbikes to augment and strengthen Ghana Post’s resolve to deliver world-class services to customers.
In a welcoming address, Mr. Kuffour indicated that Ghana Post is on the path to lead the way in courier services locally and internationally.
“We are committed to offering you the best of services. Your good old EMS service is still functional and even better resourced to deliver with speed and precision; speed Link offers you a well-organized pick and drop service irrespective of your location, our 24-hour parcel service is real, and patrons are excited about it; our E-commerce platform, Post shop offers you with the opportunity to buy your item of choice online which we deliver to you on request,” he said.
In a message read by Fredrick Akuffo Gyimah, Member, Ghana Post Board, on behalf of the board, he assured Ghana Post staff, customers, partners and stakeholders of their commitment to lead Ghana Post to harness a better world by improving living standards for humanity.
“The commissioning of these new motorbikes, pickups and trucks is a clear indication of our commitment to serving our customers with excellence and to increase the company’s revenue stream,” he added.
The Minister for Public Service Enterprises, Joseph Cudjoe, applauded the MD, management and staff of Ghana Post for their efforts in increasing the company’s fleet for expanded operations and new market penetration.
Speaking at the ceremony, Ursula Owusu-Ekuful, Minister of Communications and Digitalisation reiterated that at the inaugural ceremony of the board on Thursday, February 17 this year, she charged them to transform Ghana Post into a profitable, self-sustaining company to satisfy employees and customers. Therefore, the presentation of the new fleet indicates that the new board is working tirelessly to strategically position the company to improve its service delivery in the country and beyond.
She, however entreated the board, management, and staff to focus on maintenance culture, security and customer service. She charged Ghana Post to provide excellent customer service to distinguish the brand and gain a competitive advantage over other brands.
Ms. Owusu-Ekuful admonished that Ghanaians are looking forward to seeing a postal service driven by technology and innovation to deliver essential quality service to communities. “Continue to push innovations to the people’s doorsteps and, most importantly, serve customers with speed, loyalty, efficiency, and reliability.”
Speaking to the media, Amb Edward Boateng, Director General, State Interests and Governance Authority (SIGA), who graced the occasion, indicated that, government shall continue to support Ghana Post to position itself as the leader in the industry and grow from a self-sustaining organization to a dividend-paying organization.
Ghanaians and postal patrons worldwide have witnessed a series of brand elevation activities by Ghana Post during the first 100 days of Bice Osei Kuffour led administration. Key amongst these programs is rebranding to achieve top of mind awareness for Ghana Post through the Revitalization of the Pick & Drop Speedlink service, Vals on Wheels Promo during Valentine’s day, The Re-introduction of the scuttle home parcel box service and todays fleet unveiling and presentation ceremony.
Mr. Kuffour attributed the success of his first 100 days of office to the hardworking staff of Ghana Post and urged them to continue to support his administration to lead Ghana Post to greater heights